A few of the most commonly asked questions are answered below for your convenience.

	HOW DO I HOLD A UNIT?
	You will need to bring these 4 items:
		1.		Rental Application (2 pages) Complete, sign on both pages & submit. CLICK HERE FOR APPLICATION
		2.		A $50 check (per person) for a credit & background check, made out to Kass Management Services Inc.
		3.		A recent pay stub.
		4.		Submit a 2nd check to hold the unit during background check. $750 for a 1 Bedroom or $950 for a two bedroom. The check is made out to 2620 Washington Master Tenant llc.

IS THERE A SECURITY DEPOSIT REQUIRED?
NO! Bold L & H Lofts is proud to be one of the few buildings in Chicago that does NOT require a Security Deposit. We want to make it as easy as possible for you to move into your new loft and keep your costs as low as possible! What we do require is a one-time, non-refundable $250 move-in fee for the first adult and $125 for each additional unit occupant. This fee only applies to adults that will be occupying the unit and does not apply for children.

WHO DO I CALL REGARDING MAINTENANCE REPAIRS OR OTHER PROBLEMS?
We make every effort to see that your apartment is in top condition when you move in. If, however, your apartment requires repair, we will work urgently to cure the problem.
FOR SERVICE CALL GO TO KASS MANAGEMENT WEB SITE AT: http://www.kassmanagement.com/site/epage/27758_524.htm. Complete the request. If you have no internet access,Please contact Kass Management at 773.975.7234 x258. If you do not receive a response from Kass within 24-hours, please log a formal request by sending an email to Mike Kurtoviz at email: info@2620lofts.com. We will make every effort to reply within 24 hours to all apartment repair requests.

USE OF ELEVATOR :
Must be reserved and is on a first-come, first-served basis. The elevator must be covered with protective covers provided by management and any damage caused to the elevator during your move-in or move-out is the responsibility of the tenant using the elevator. Please notify management of any elevator damage that you notice prior to your use of the elevator. There is no fee for your move-in or move-out.

DO I NEED MY OWN INSURANCE AS A RENTER?
Yes! Everyone should get renter's insurance and, in fact, it is a requirement of the lease for your apartment. Your belongings are not covered by the building's insurance policy, and not only is renter's insurance fairly inexpensive, it will provide peace of mind that is priceless.

For further information and a quote, you can contact Kathy at The Rockwood Group at (312) 621-2509 or Michael Rice of the Thomas Ward Insurance Group at (312)254-1500 . Either will be happy to assist you.

HOW MUCH CAN I AFFORD TO SPEND ON RENT?
In Chicago, the general rule of thumb is 30% of your gross income for tenant-heated apartments. While different landlords use different guidelines for qualifying prospective residents, this is the figure that 2620 Washington LLC uses to help determine the amount of rent that you should be able to afford.

For instance:
If you earn $45,000/year
$45,000 x 30% = $13,500
You can afford: $13,500 / 12 = $1,125/month

CAN I HAVE A DOG OR A CAT IN THE RENTAL UNITS?
Yes and Yes. As fellow pet owners, we know how coming home to a loving dog or cat is one of the best feelings in the world.

You are absolutely welcome to have either a dog or a cat in your rental unit, but we do not allow exotic animals, monkeys, or snakes, etc. There is a limit of two (2) animals allowed per rental unit.

If you would like to have a dog or a cat, there is a non-refundable pet fee that must be paid either prior to your moving in, or prior to your purchasing your animal. DOG OWNERS MUST PICK-UP THEIR DOG’S WASTE ON THE ROOF AND ON THE GRASS to maintain a clean healthy environment. The non-refundable pet fees are as follows:

Further, we ask that you comply to either spay or neuter your animal. WE LOVE DOGS, but living in a community you must be considerate of other residents. When your pet is outside of your unit, they MUST BE ON A LEASH or in a Carry Case. Dogs must not be excessive barkers that disturb other tenants. Lessee is responsible for any pet damages to the unit or building. All vaccinations must be current, and your failure to report your ownership & comply with building rules of either a cat or a dog can be grounds for eviction.

ROOF-TOP DOG RUN AMENITY:
We are pleased to offer this amenity as a courtesy to our tenants. However, we do request that you respect the rules of the Dog Run which is there for the enjoyment and convenience of all of the building's residents. You must clean up after your own animal and dispose of all waste in the provided receptacle. Failure to follow the rules for the roof top Dog Run can result in fines and/or management's decision to bar your continued use of the amenity.

PAYING RENT:
Rent is due on the first of the month.  If we receive your rent after the fifth of the month, a late fee will be assessed. However, if you notify us in advance that your rent will be paid after the fifth, management will consider waiving the late fee. Management reserves the sole right to apply any and all late fees owed.

Rent is payable to 2620 Washington, LLC C/O Kass Management. Their address is 2000 North Racine #4440 Chicago, Il 60614 . If you arrive to pay your rent after hours, please use the drop box for the payment of your rent.

WHEN CAN I MOVE IN TO MY UNIT?
Contact Kass Management at 773.975.7234 x258 or send an email to Mike Kurtoviz to coordinate the date and time of your move. It is very important that you schedule your move-in to ensure that your apartment is in proper condition upon your arrival.

Once you do move-in, we recommend that you identify any damage found within your unit so that maintenance can address these issues as soon as possible.

WHEN DO I PICK UP THE KEYS TO MY UNIT?
Once you have executed your lease, you must contact Kass Management at 773.975.7234 x258 or send an email to Mike Kurtoviz to coordinate the date and time for your move-in. After your move-in is clarified, Kass Management will make arrangements for you to pick up your keys, key fobs, and/or garage remote control.

Additionally, if you notice any issues or have concerns regarding activities, incidents, or weather-related issues that may cause damage to your apartment, it is imperative that you contact Kass Management at 773.975.7234 x258 or email at Mike Kurtoviz within 24-hours to apprise him of this situation.

EMERGENCY SITUATIONS:
In the event of an emergency, please contact 911 if the emergency is life threatening. Follow the on-site instructions for evacuating the premises. If the situation is not life threatening, but requires immediate attention, please contact Kass Management at 773.975.7234 x258 or email at Mike Kurtoviz. Please limit late night phone calls (i.e. 2:00 a.m. ) to those situations that are only an absolute emergency.

WHAT UTILITY COMPANIES DO I HAVE TO NOTIFY?
You should notify the appropriate companies, shown below, at least one week prior to your move-in to ensure that service is in place when you arrive.

WHEN DO I HAVE TO BE MOVED OUT?
We require all tenants to have the apartment empty and cleaned by 12pm of the last day of their lease. This allows management to inspect the apartment and ensure it is in proper condition for the new tenant.

If you cannot be moved out, or have the apartment cleaned, by this time, you must contact Kass Management at 773.975.7234 x258 immediately. A hold-over fee may be applied. The apartment must be returned to its original condition, normal wear and tear excepted.

If, after move-out, your apartment is not returned to its original condition, deductions will be made from your security deposit.


WHERE AND WHEN DO I DROP OFF MY KEYS?
Please contact Kass Management at 773.975.7234 x258 to arrange for your move-out. We must receive all keys, key fobs, and garage remote controls at the time of your move-out, or within 24 hours after your move-out.

If you fail to return any of these items, the charges will be as follows:

ROOMMATE SUBSTITUTION PROCEDURE:
Please contact Kass Management at 773.975.7234 x258 to discuss this issue

SUBLEASING PROCEDURE:
The circumstances regarding subleasing apartments vary widely.  Please contact Kass Management at 773.975.7234 x258 to discuss this issue.

Thank you once again for interest in Bold L&H Lofts. If there is anything we can do for you, or if you have any questions that were not answered on this page, please do not hesitate to contact Kass Management at 773.975.7234 x258 or send an email to Mike Kurtoviz.